🇬🇧 Privacy Policy

Sprache / Language

Diese Datenschutzerklärung wird in deutscher und englischer Sprache bereitgestellt.

Im Falle von Widersprüchen oder Auslegungsfragen ist ausschließlich die deutsche Fassung maßgeblich.

This Privacy Policy is provided in German and English.

In case of discrepancies or interpretation issues, the German version shall prevail.

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PRIVACY POLICY

  1. Controller

Nalu Canoes 

Marton Buday 

42287 Wuppertal

Winckelmannstr 21

Germany 

Email: info@nalucanoes.com 

  1. General Information

We process personal data only as necessary to provide our website, fulfill contracts, or respond to inquiries.

  1. Data Collection

We process personal data when you:

  • visit our website
  • place an order
  • contact us via form or email
  • subscribe to newsletters
  • interact with integrated services

Data may include:

  • name, address, email, phone
  • order and payment data
  • IP address and technical data

  1. Legal Basis

Processing is based on:

  • Art. 6(1)(b) GDPR (contract)
  • Art. 6(1)(f) GDPR (legitimate interest)
  • Art. 6(1)(a) GDPR (consent)
  • Art. 6(1)(c) GDPR (legal obligation)

  1. Contact Forms

If you contact us via forms or email, your data will be stored to process your request.

  1. Services and Tools

Stripe 

Payment processing via Stripe.

HubSpot 

CRM and marketing platform. Tracking is used only with consent.

Google Analytics 

IP anonymization is enabled. Used only with consent.

Google reCAPTCHA 

Protection against abuse.

WooCommerce / Germanized 

Order processing and legal compliance.

  1. Cookies

We use cookies and similar technologies.

A GDPR-compliant consent tool allows you to manage your preferences.

  1. Data Sharing

Data is shared only where necessary or legally permitted.

  1. Third Country Transfers

Data transfers outside the EU (e.g. USA) are based on Standard Contractual Clauses (SCC) and appropriate safeguards.

  1. Retention
  • invoices: 10 years
  • logs: max. 7 days
  • newsletter data: until withdrawn

  1. Your Rights

You have rights of access, rectification, erasure, restriction, portability, objection, and withdrawal.

  1. Complaints

You may lodge a complaint with a supervisory authority, especially in NRW, Germany.